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Privacy Policy

Quorum Technologies are committed to safeguarding your privacy and take looking after your data seriously. We promise to keep your data safe and only use your information legitimately, appropriately and in the ways that you want us to. This policy explains about the information we collect and how and why we hold your data. We also explain how to go about updating your preferences and removing yourself from our records if required. If you have any queries or concerns regarding our privacy policy, please email us at [email protected].

What types information do we collect?

When interacting with us, for example, when raising a query or enquiring about our products and services, we collect information from you. This allows us to process and fulfil your requests and to notify you of the status of your request. The types of data we collect depends on the type of interaction but may include the following:

  • Your name
  • Company
  • Address
  • Telephone
  • Email address
  • Fax number
  • Payment data in order to process any payment you make

How do we collect your information?

When you contact us via telephone, email, complete a warranty form, register online. We will only ever collect this data for legitimate business reasons.

What do we do with your personal information?

Quorum primarily use the data that you provide to us for the operation of our business. This means that we contact you for legitimate business reasons for example, processing orders, handling your queries and requests and maintaining your account.

Direct Marketing

We may use the information we collect to communicate with you for marketing purposes, for example to inform you of news, new product information and send you application notes. We will only send this information to you if we have a legitimate reason to do so or you have given your prior consent.

We may also ask you to take part in market research or request feedback on our products or services.

Please note that marketing communications are not the same as “information only” communications and that we may communicate with you about the products and services you have requested without your express consent being required beforehand.

You can opt out of receiving marketing communications or specify which types of communications you would like to receive at any time by sending an email to [email protected].

What will we not do with your personal information?

We do not and will never disclose information about your individual visits to our web site or personal data to any third parties outside of necessary business purposes.

We do not sell or rent your personal information to others. We may share non-personal aggregate, or summary information regarding our customers with partners or other third parties.

Sharing of your personal information

We may share your personal data with your consent or as necessary to complete business functions. We may share this information with:

• Distributors or agents working on our behalf for business purposes;

• Governmental and regulatory bodies where required to do so and applicable by law;

• Third parties suppliers if reasonably necessary, for example administration of the website or databases;

• The purchaser (or protective purchaser) of any business or asset which we are (or contemplating) selling

Where is the data stored?

Any information that you provide will be stored on databases and on our secured servers (password and firewall protected), which only our employees can access. This, or the dynamics of the internet, may mean that information is sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information.

Whenever we handle personal information as described above, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with our Privacy Policy.

How do we protect your information?

We take reasonable and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Breach of data

Should a data breach occur and is likely to result in high risk to the rights and freedoms of individuals, we will notify those concerned without undue delay.

Cookies

Often websites will gather information about your general Internet use by using a cookie file that is downloaded to your computer. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

However, we do not use any non-necessary cookies on our website.

Analytics

We use Plausible Analytics to help us understand the interactions, traffic and page views of our site - achieved without collecting any personal data or personally identifiable information (PII), without using cookies and while respecting our users privacy.

You data privacy is important to us.

Plausible Analytics has a comprehensive policy on data privacy and security.

Your consent

By submitting information, you consent to:

(a) The collection and use of your personal information by us, and

(b) The transfer of your personal information to countries outside the European Economic Area.

If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please therefore check back periodically.

Access to your data

You can ask us to provide you with information which we hold about you by emailing us at [email protected]. To provide this information, we will need you to supply appropriate evidence of your identity.

We will send you the information in electronic format, free of charge, within one month in the majority of cases, however if the request is complex and likely to take longer, we will inform you of the delay with an explanation and take no longer than three months in total to resolve the case.

You also have the right to request that any personal information we hold about you is removed from our records. If you wish to have your personal information removed, please send your request to [email protected].

Third party websites

This website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Further Information

In order to keep any information which we hold on you up-to-date and accurate, we will regularly audit it and dispose of any information which has not been used over a 24 month period.

Questions regarding this Privacy Policy should be directed to [email protected].