UK Sales Manager

Job Title

UK Sales Manager

Position Type

Full time

Location

Laughton, UK

Travel Required

75% within UK

HR Contact

[email protected]

Date posted

October 15, 2024

Main Purpose of Job

The UK Sales Manager will join a dedicated sales team, taking over responsibility for the promotion and revenue growth of the full range of Quorum’s products in the UK and Ireland, as well as providing applications support to the region.

Relationships

Reports to: Head of Global Sales

Responsible for: UK and Ireland

Interacts with: Customers, Sales Admin, Marketing, Customer Service, Applications

Role and Responsibilities

 The UK Sales Manager will be responsible for sales revenue within the assigned territory. Key tasks include:

• Hands-on, face-to-face sales activities throughout the whole sales process from prospecting to close
• Achieve or exceed sales quota and objectives, while maintaining profitability and ensuring 100% customer satisfaction;
• Promote Quorum’s full portfolio of products and service within the assigned territory;
• Sell directly in assigned territories at selected accounts under supervision of the Head of Global Sales;
• Prepare and submit tender documents and quotations;
• Maintain contact with existing customers to promote new products, close deals, and grow sales, as well as develop new prospects;
• Responsible and accountable for forecasting orders in territory monthly, quarterly and annually
• Identify new prospects for Quorum products and make exploratory visits to potential new customers;
• Develop strong working relationships with purchasing staff at key accounts;
• Maintain customer database and reference lists for the assigned territory;
• Monthly reporting of sales performance against targets;
• Weekly submission of itineraries with details of anticipated visits and activities;
• Monthly submission of expense claims;
• Attend all required sales meetings and training sessions, consequently implementing new skills gained;
• Selling Quorum’s SEM services to customers

The UK Sales Manager will support the rest of the organisation in delivering customer satisfaction. Key tasks include:

• Develop a strong working relationship with Sales Admin, Customer Service, Marketing and Production;
• Track the Sales order process for the assigned territory from initial query through to delivery and installation;
• Oversee communication with customers around stock availability, lead times, product updates, etc.;
• Ensure customer requirements, deadlines and goals are communicated to team members;
• Represent the voice of the customer in marketing discussions;

The UK Sales Manager will be responsible for applications support within the assigned territory. Key tasks include:

• Organise and conduct product demonstrations, technical seminars and workshops, both off-site and at the factory;
• In-house sample testing for prospective customers, utilising Quorum’s microscopy suite;
• Develop a strong working knowledge of assigned products and services as well as applications utilised by our customer base, as well as strong working knowledge of the features and benefits of competitive products;
• Participate in regional and national exhibitions and conferences as required;
• Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.